Must-Have Features in a B2B Ecommerce Platform

Ability to Assign User Rights

As your business grows and customer base increases, you will have to add more sales reps (users) to your ecommerce platform. For this to happen, the platform should be easily scalable. Moreover, the platform should allow you to assign different rights to every user. For instance, you might want one user to approve orders, while you might want another user to give special offers to particular customers. So make sure the B2B ecommerce platform you choose has the option to assign multiple rights to different users.

Reordering is Quick and Easy

Your ecommerce platform should have ‘quick order’ feature that allows customers to re-order products quickly. This feature ensures that the customers don’t waste time in ordering the same products. Many companies that offer B2B ecommerce services design platforms that allow customers to place orders quickly based on past purchases. Your online business platform should also simplify bulk ordering. So if any of your customers want to place large orders, they can do it effortlessly by adding multiple products to their cart at once. This functionality has led to more frequent orders from customers.

Offline Apps

It is a known fact that most enterprises prefer a cloud-based B2B ecommerce platform for their online transactions. This means only an Internet connection is required to access the platform. Although this is convenient, many times Internet connectivity is not possible via Wi-Fi or mobile networks. However with offline apps, your ecommerce platform can still run efficiently despite having no Internet access. So make sure that the platform you buy has an offline app. This will ensure full accessibility of the platform even when Internet is not available.

Automatic Tax Calculation

As you know, tax is charged for every transaction that you make with your customer. You certainly don’t want to calculate tax manually for every transaction and waste unnecessary time. So make sure that the ecommerce platform comes with all the necessary tools that enables you to automate sales tax calculation for each transaction.